Payment Policy

At Drosello, we want your shopping experience to be both simple and enjoyable. That's why we have made our payment process secure, flexible, and easy to navigate, so you can focus on finding the perfect item for your home.

We accept a range of reliable payment methods, including Visa, Mastercard, Shop Pay, American Express, Union Pay, Apple Pay and Google Pay.

All payments are processed in DKK, and the total amount is only charged when you place your order. In some cases, your bank may temporarily reserve the amount as a pre-authorization before the payment is finalized—this is completely normal and part of the standard procedure.

Your security is paramount to us. Every transaction is encrypted with advanced SSL technology, and we only work with reputable payment providers. Your card details are never stored on our servers, and all handling is done securely between you and your bank.

If you experience issues during payment, it may help to check that your information is correct and matches the bank's records. If you are still stuck, please contact us at support@drosello.com, and our friendly support team will be happy to assist you.

To protect all customers from abuse, we also monitor unusual activity. If something seems suspicious, we may contact you to confirm your information before the order is shipped.

With Drosello, you can shop with complete confidence—from the moment you click until the payment is completed.