Shipping Policy

At Drosello, we believe that shopping for home decor should be just as enjoyable as using the products. That's why we have designed our shipping process to be simple, reliable, and transparent – so your order arrives without any unpleasant surprises.

We cover all delivery costs in Denmark and the USA, which means no hidden fees at checkout – just your selected home decor products, delivered directly to your door. Currently, we are limiting shipments to addresses in Denmark and the USA, and each order is prepared and packed with care before it leaves us.

Processing time: Orders typically take 1–2 business days to prepare before shipping.
Shipping time: Delivery usually takes 3–7 business days once the order has been shipped.
Total delivery time: In most cases, you will receive your order within 4–9 business days.

Our daily cut-off time is 3:00 PM (All times are in Hong Kong time, GMT+8)

All shipments are sent with reliable courier companies such as DHL, FedEx, or UPS, ensuring your package arrives safely.

As soon as your order is shipped, you will receive a confirmation email with tracking information so you can follow its journey to your door. While we always strive to deliver on time, delays may occur – especially during busy periods or due to unforeseen circumstances such as weather or logistics. If this affects your delivery, we will keep you updated so you always know what is happening.

If you ever need assistance or have questions about your delivery, our friendly team is ready to help. You can contact us anytime at support@drosello.com.